FAQs – Frequently Asked Questions
For your convenience, here is a list of questions that we get, well, frequently or that are common questions in the Wedding DJ industry. If you don’t see your question answered here, call us (888) 612-6365 or send us an Email and we’ll answer it for you. These are in no particular order.
Simply click on the + next to the question to reveal the answer.
We proudly accept the following and use PayPal’s secure credit card processing services:
Also, we can utilize FaceTime (free on iPhone/iPad) or Skype, the free Internet application that allows you to hold video and/or audio conversations computer to computer for free. Some out of town brides and grooms find video calls convenient and better than corresponding only through Email.
For example: If we are scheduled for a wedding from 4pm to 8pm, we are there between 2pm and 2:30pm to set up and be ready to play at 4pm and will be there at least 45 minutes to an hour after 8pm to breakdown and load our equipment back up.
That said, unless there is something told to us after the price quote has been given, there are NO hidden charges. We don’t have separate charges for using our wireless handheld microphone for toasts (seriously, we’ve heard that there are DJs that charge extra for that) or basic dance lighting, etc. We realize that it’s a big portion of your budget and we make sure that our price is solid when we give a quote so that you can easily budget for us.
In turn, we will also not play specific songs or genres that you’d like excluded from your event. Our Online Event Planning software makes it a breeze to let us know your musical preferences, including links to listen to songs, view current charts, and popular music from every genre.
We do have a sample database of over 50,000+ of the most popular wedding reception songs on our web site (once you become a customer, you’ll see it when you log in). Our actual database is giant (well over 115,000 songs from literally every genre and year since the 1920’s) and constantly growing.
If you don’t see a song in our online database, put it down and we’ll have it on your wedding day – no charge to you. The only exceptions are rare imports or local bands without national distribution, in which we may need to get the music from you or another source prior to the event.
Cancellations within 30 days of your event, the full amount of the event agreement will be due, but we will still honor the amount toward a future event.
If you do plan on feeding your vendors, it is recommended that you feed them just after the bridal party (rather than after everyone) so that your vendors are ready to go once meal service is finished. It’s also nice (if possible) to have a designated table, silverware and napkins somewhere out of the way for your vendors.
We have never done the tuxedo thing – we don’t want to look like we’re in the wedding…or driving the limo. Of course we are open to suggestions if you have a specific look you’d like for the vendors and we’re happy to dress according to any theme you may have.
Our solution is to provide you with personal references that have given us permission to use them as such. We are confident that after viewing our referrals/applause and once you talk with us on the phone or in person, you’ll feel comfortable hiring us for your event.
We are confident that after viewing our referrals/applause and once you talk with us on the phone or in person, you’ll feel comfortable hiring us for your wedding day.
Depending on the situation, we may meet with customers in person and speak via phone several times, speak to the other vendors (photographers, caterers, coordinators, etc.) prior to the event date, and on occasion we will even visit the venue if we are unfamiliar with it. We research and purchase music when we don’t have something that was requested, occasionally purchase theme clothing and virtually anything else that is required to make certain that the performance goes exactly how our customers want it to go.
The price also includes gas, drive time (sometimes up to 2 hours each way) and set-up and breakdown time (easily 2 hours for both).
The bottom line is that you will always be able to find a cheaper DJ, but it’s like having a beautiful Japanese garden at your home that is very important to you — you can hire the neighbor kid to take care of it and take your chances or you can hire a professional who knows how to make it thrive. That’s the difference: Professionalism, quality, reliability, experience and expertise.
Even if you don’t hire us, please don’t hire a DJ for your special day based on price alone. Just search for “Craigslist wedding dj” on YouTube and see for yourself.
In cases when an optional discount is offered for payment in full, the amount above the 50% minimum deposit will be offered (typically along with the initial 50% deposit) will be honored as a credit toward a future event within one year (365 days) from the original event date as long as we are available.
Some restrictions apply. Please call us for more details. No cash refunds are given in cases where Milestones DJ is not the cause for the event cancellation.


“So awesome!!!! It was a wonderful wedding experience for me as the bride.”
“Milestones DJ were amazing. They made our wedding day run smoothly. You will be really happy with how organized they are and the fun they bring to your event.”
“Milestones DJ went above and beyond our expectations. They were very professional, responsive and a pleasure to work with. Thanks for helping to make our special day magical!”
““You did an awesome job! We got a lot of great feedback about the music selection & even the set up (lights). Everyone loved when you asked them to sing to us.”
“Milestones DJ kept the flow of the wedding moving, without being pushy or front and center. They did a wonderful job!”
“The guys did an amazing job. They were professional, on top of it and made sure everything went smooth. I was very impressed.”
“Our DJ was absolutely amazing. He played a huge part in making the day so perfect. We received multiple compliments from several different guest regarding his exceptional personality and DJ’ing skills. He was well beyond our expectations and I would refer Milestones DJ to ANYONE.”